Hosted Call Center Call Recording
IPFONE’s Hosted Call Center Solution provides call recording capabilities which are easy to use, dependable and affordable. Recorded calls can be indexed by time, agent, employee, date, group, caller ID and a variety of other fields, making for hassle-free, instantaneous record retention, search, and retrieval.
Some Of the IPFONE Hosted Call Center Solution Recording Key Features Include:
- Automatically records all or selected calls
- Fully Integrated With the Call Center Supervisor Desktop Client or GUI Interface
- Easy-to-Use GUI Browser
- File Recordings, Email, Save As You Would With Any Other Wav. File
- Call Recordings Available In Real Time As The Occur
- Hosted VoIP Call Center Live Monitoring
- Hosted Call Center - Recording Detail