Call Center Predictive Dialer
IPFONE’s Hosted ACD Predictive Dialer is a powerful custom application designed on one-on-one customer bases which automatically dials numbers submitted by a call center administrator trough a provided web interface.
A predictive dialer maximize the time your agents spend talking to potential customers rather than dialing numbers or waiting to connect to a live person.
Some of the features of the IPFONE’s Hosted ACD Predictive Dialer are:
- Easy Campaign Number Management
- Multiple Dialer Mode
- Dialing Retries
- Campaign Disposition
- Campaign Agents
- General Features
- Powerful Statistics Data
- Answering/Fax Machine Options