What is Mobile VoIP?
Mobile VoIP is a new technology allowing you to route make and receive VoIP telephone calls using your cellular smartphone. By using this technology, local, long distance and international calls are made using VoIP rate, and not expensive cell phone rate or minutes. Mobile VoIP calls can be made to and from anywhere in the world, often as a local call, where there is an internet, Wi-Fi, or cellular data service available.
As more and more businesses are operating with a mobile workforce using this technology has great advantages. An employee can have his personal cellular telephone for his personal use and also integrate it to his office phone. When a business call comes in it routes through his desktop and to his cell phone. If the employee wants to a customer call from his cell phone – the caller ID the customer will see is the caller ID of your business – not the cellular phone.
This eliminates the need for two different telephone numbers, and also protects the employer’s customer base contacts. For example, if a sale representative from you company leaves you don’t have to worry about his customers following. When they call the office line you simply reroute the calls to another employee. No more wondering why you lost your customers.
Mobile VoIP Benefits
- All cell phones can be integrated into you business VoIP system – just as if they were desk phones.
- Calls coming into the main business number can be seamlessly routed to cell phones through extension dialing. This is a great solution for employees that are often out of the office
- Make and receive calls without using up your mobile minutes
- Display your company ID on outbound calls, keeping your personal number private
- Make and receive calls over hotspot and Wi-Fi
- Extension-to-extension dialing
Who Uses Virtual Extensions?
Everyone does especially realtors, insurance companies, and other offices with agents in the field. It’s ideal for forwarding cell phones to after hour’s business lines.