Features
POWERFUL FEATURES | Powerful Features, Superior Quality, Unmatched Reliability and Dramatic Savings |
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End-to-End Integrated Solution | IPFONE combines the best aspects of cloud-based hosted and on-premise systems. |
Find-Me/Follow-Me Forwarding | Never miss a call. Ring your home, office and cell phone one at a time, or ring them all at the same time. |
Phone Numbers From Anywhere | Incoming phone numbers are independent of how many phone lines you have and the city they belong to. You can even dial out as if your company has an office in another city. |
Schedules / Time Based Call Routing | Define a different set of operating hours for each day of the week. Combine with incoming call routing for unique daytime and after-hours activities. |
Multiple Company Identities | The phone system allows you to have an unlimited number of different company identities. |
Multi-Layer Automated Attendant | With our intuitive web interface you can quickly create multi-level automated attendant menus which can send a call to any number of destinations or locations including a cell phone or branch office. |
Extension User Rights | Each extension can be tailored to allow or prohibit certain activities such as international calling or outbound calling. |
Unlimited Voice Mail | Store your voicemail for as long as you like. |
Web Based User Administration | Users can easily set up speed dial, call forwarding, find-me/follow-me and voice mail options online. |
Paging & Paging Groups | Easy to set up paging to individual extensions, groups or overhead speakers. |
Voice Mail Groups | Easily set up and broadcast recorded messages to voice mail groups like sales, service, etc. |
Custom On-Hold Music & Recordings | Customize your on-hold music and prompts with downloaded music, professionally recorded prompts or ones you create. |
Ring Groups Work Across Locations | Easy to set up menus & call routing to ring groups. Groups can include members in remote offices or extensions. |
Keep Your Old Telephone Numbers | You may port your existing number to your new Star2Star phone solution and add new numbers as well. |
Company Directory / Dial by Name | Web based company directory with names, extensions, cellular, and email for all locations or Dial by Name. |
Multi-Sites / Branch Office Support | Multiple branch offices can be unified into one cloud-based phone system. Call transfers, ring groups, call queues, automated attendants, shared operator, etc. operate across locations. |
Soft Phone Extensions | Soft Phone extensions for laptops and personal computers allow users mobility and flexibility. |
Home Office Extensions | Supports unlimited remote telecommuter or “road warrior” extensions over home DSL or Cable connection. |
Outlook Integration | Click-to-dial phone numbers from your Outlook Contacts directory. |
Analog Device Support | Supports connecting analog phones, overhead paging system, cordless phones or door phones. |
Incoming DID Support | Route incoming DID numbers to extensions, menus, ring groups, queues or conference calls. |
Call Transfer | Blind or assisted call transfers to extensions, ring groups or voice mail at any location… even cell phones. |
Call Parking, Intercom and Paging | Park Calls and Intercom or Page multiple phones to announce the call for pickup. |
Voicemail to Email / Unified Messaging | Voice messages are delivered to your email inbox as an attachment with notifications sent to cell phones. |
Built-in Conference Calling | Set up secure Meet Me Conference Rooms for quick and easy conference calls. |
SUPERIOR QUALITY | Our technology continuously monitors the sound quality of your calls from End-to-End, around the clock. If something isn’t right, our Network Operations Center will take action to correct it. |
Advanced Voice Compression | High quality voice compression to create a call so clear it cannot be distinguished from an analog call. Efficient compression means that you can run twice as many calls on a single data T1 line. |
End-to-End QoS Management | Prioritization of Voice on the data network to eliminate jitter, echo, and latency. |
Architecture | Our exclusive architecture dynamically determines the best routing path to use for each incoming and outgoing call, assuring users of a clean, clear connection with no annoying echo. |
GUARANTEED RELIABILITY | We guarantee 99.99% availability and back it up with 24x7x365 End-to-End System Monitoring |
Automatic 6-Way Backup | We have a 6-way backup that leverages our monitoring system to determine if there is a system fault anywhere in the call path and automatically reroutes calls if necessary. |
Redundant Internet Connectivity | We have backup connectivity with redundant Internet connectivity in case data center connectivity fails. |
Redundant Phone Carriers | We have backup phone carriers to send our calls to in case one carrier fails. |
Analog Line Backup Support | We support backup analog lines with automatic rerouting of calls. |
Disaster Recovery | We include complete disaster recovery to seamlessly and automatically backup your phone system and each employee’s phone with their cell phones if you lose power or Internet or even the use of your facility. |
Redundant Data Centers | We operate multiple data centers across the USA with fully redundant hardware and connectivity. |
No Unreliable Moving Parts | The StarBox is a 100% solid state platform and we replace any broken component, including phones, within 24 hours. |
DRAMATIC SAVINGS | Our Solution is High Quality – Our System Price is Competitive – Our Service Costs are Amazing |
Line Pooling Between Locations | Now you can use those extra lines at one location when you need them at another at no extra charge. |
Line Bursting | If all your lines are in use and you get another call we will add an extra line for a small usage charge. |
Toll Free Savings | Save up to 50% or more on the typical business phone bill with included Long Distance. |
Discounted International Rates | International at 1/3 the cost of AT&T; 3 cents per minute to: UK, France, Germany, Mexico, Canada. |
Financing Available | We have a leasing program and line of credit that can put you in positive cash flow from the first month. |