Self Help User Portal
IPFONE Online Self-Care (OSC) Portal Guide
Contents
My Details
Logging On...……..………………..... 3
Extensions..………………………...... 4
Changing Your PIN ……………...... 4
Voice Mail
Moving Voice Mail …………….......... 5-6
Forwarding Voice Mail …………....... 7
Playing Messages …………............... 8
Deleting Messages ………………....… 8
Enhanced Services
Overview……..………………………..9-10
Caller ID …………………………….. 11
Call Pickup ………………………....... 11
Last Caller ………………………........ 11
Call Filtering or Blocking …………....11
Do Not Disturb .………..………….... 12
Personal IVR …..…………………...... 12
Call Forwarding …………………...... 13-15
Follow Me …………………………..... 16
Group Hunt ..……………………..…. 17
Speaker Phone Page ...…...……….… 18
Directory/BLF List ………................ 18
Speed Dial …………………………..... 19
Monitor Queues …………………..… 20
Instant Recordings ……………….… 20
Delete Recordings …………………... 20
Listen To Recordings ………………. 20
Remote Access ………………………. 21
Phone Callback ……………............. 21
Monitoring Conferences …………... 22
Operation Times …………………… 22
Pause Recordings ………………….. 22
CDR …………………………………. 23-24
Settings …………………………….. 25-26